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Home Care Improvements for Medicare Advantage Members.

Humana and Heal Partner to Transform Home Care for Medicare Advantage Members

August 8th, 2020

Last month, it was announced that Heal had entered into a strategic partnership with Humana which included a $100 million investment from Humana, to bring primary care to the home through house calls and one-touch telemedicine. This is in-line with the overall trend to focus on telemedicine services for MA members as the COVID-19 pandemic continues.

Heal has pioneered 21st century house call based primary care, delivering more than 200,000 home visits in its first five years. This type of care not only provides a more comfortable and secure environment for patient care, but also allows doctors to observe indicators such as medication bottles, fall risks, allergens, and food insecurities. Heal telemedicine, telepsychology (CA only), and digital monitoring services round out a complete suite of services for patients in New York, New Jersey, Washington, California, Georgia, Virginia, Maryland, and Washington D.C.

Under the terms of the partnership, Humana and Heal will expand its current footprint to offer value-based, primary care via virtual and in-home encounters to new geographical markets such as Chicago, Charlotte, Houston and others. These new markets are part of Humana’s Bold Goal, which is focused on addressing the needs of the whole person by co-creating solutions to address social determinants and the health-related social needs for our members and communities.

For more information about this partnership and additional details outlining the focus, visit